COVID – 19, Wingrove Motor Company.

ALL DEPARTMENTS ARE NOW TEMPORARILY CLOSED.

Apologies for any inconvenience, but we are following the Governments advise.

We feel it is the right thing to do, to keep all of our customers and staff safe.

We will update this page ASAP with as much information as possible.

If you have any urgent queries please contact east@wingrovenewcastle.com

We are trying to work remotely to answer all customer queries where possible

MOT’s

From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. This is being done to help prevent the spread of coronavirus. Check Gov.uk for further information

If your MOT is due to expire before the 30th of March further information is available here: Gov.uk

Car Tax

If your vehicle tax is due and currently cant re-tax due to MOT expiry, you can tax your vehicle as soon as your MOT due date has been updated and extended by 6 months. DVLA are currently updating them, so keep checking back if your new due date MOT is not yet showing. Please check your MOT expiry here: Gov.uk

Your MOT expiry will be updated by DVLA if your vehicle’s MOT expiry date is on or after 30 March 2020.

Service Bookings

We are currently closed for 3 weeks in line with the Government announcement 23/03/2020. So all current service bookings in this period have been postponed.

We will be in touch with customers upon our return to re-arrange appointments already booked prior to our closure.

Any new bookings will need to be made once we are open again.

Finance

If you are experiencing issues such as financial difficulty as a result of the pandemic then please contact your relevant finance company, to understand what options are available. Follow the below links to go to their main Covid-19 support page:

PSA Finance Please visit PSA Finance for further information

Blackhorse Please visit Blackhorse Finance for further information

Mann Island Please visit Mann Island Finance for further information

New vehicle Delivery

If you have an order placed with Wingrove and have not yet taken delivery of your vehicle. We tried to deliver as many vehicles as we could before our temporary closure. Due to delivery interruptions and Government advise, there were a small number of vehicles we were unable to deliver. We are very sorry, and apologise for any inconvenience, we will be in touch to arrange delivery of your vehicle when we are able to re-open safely.

Any customers with a vehicle on order that was scheduled for delivery in March, we will also contact you when we have any further information.

Motability Vehicles

If you are coming to the end of you lease, the lease will be automatically extended for six months. There will be no need for you to contact Motability; and you will continue to be insured. This applies to all vehicles within 3 months of their renewal date.

At this time Motability are unable to process any further orders or new applications to the Scheme.